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Park Plaza Victoria Amsterdam Hotel, Amsterdam

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From201US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Damrak 1-5, Amsterdam, Netherlands, 1012LG

Park Plaza Victoria Amsterdam is housed in a historic Victorian building and has hosted numerous notable figures throughout its rich history. Located directly opposite Amsterdam Central Station, it's conveniently placed for travelers. The hotel combines modern design with an array of contemporary amenities while maintaining its iconic status as a national heritage site.

Location

Set in the heart of Amsterdam, the hotel is steps away from key attractions like Dam Square and the Royal Palace. Amsterdam Central Station, located just across the street, facilitates easy access to national and international train services, including a 15-minute train ride to Schiphol Airport. The property is also well-connected by public transport options, allowing guests to explore the city conveniently.

Rooms

The hotel features 298 rooms, all equipped with modern conveniences such as air conditioning, private bathrooms, and premium bedding. Each room includes amenities like 24-hour room service, laptop-compatible safes, and complimentary tea/coffee facilities. Executive rooms offer additional features, including luxury bathroom amenities and daily newspapers, enhancing the stay experience. Guests can choose from a variety of room types, including canal view options that provide picturesque city views.

Eat & Drink

Guests can enjoy a diverse dining experience at the hotel's renowned Carstens Brasserie, which focuses on seasonal Dutch cuisine. The casual Carstens Cafe serves all-day dining for relaxation at any time of day. VIC’s BAR offers a cosmopolitan atmosphere with a selection of international spirits and light bites, making it a popular spot for socializing. The Seasons Garden also caters to special events with tailored menus and conference lunches.

Leisure & Business

The Active Club features extensive wellness amenities, including the largest indoor pool in the city center, a fitness center, and sauna facilities. For business travelers, the hotel offers 10 flexible meeting rooms equipped with modern technology, ideal for various events. Additionally, online services streamline the check-in process, enhancing the efficiency of both leisure and corporate guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Executive King Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Executive King Room
Max:
3 persons
30 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Amsterdam2300 ft
Airports
Schiphol (AMS) 12.1 mi
Rotterdam The Hague (RTM) 45.6 mi
Train
Amsterdam Centraal Station700 ft
Metro stations
Amsterdam Central Metro1000 ft
Nieuwmarkt2300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room
  • Sauna

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Damrak 1-5, Amsterdam, Netherlands, 1012LG
Map view
street view
Damrak 1-5, Amsterdam, Netherlands, 1012LG
Nearby
Museums
Museum Ons' Lieve Heer op Solder
1300 ft
Tower
Beurs van Berlage
1000 ft
Church
Oude Kerk
1800 ft
Museums
Body Worlds
1300 ft
Church
Church of Saint Nicholas
1100 ft
Restaurants
Los Toros
300 ft
Damrak 9
Illy Caffe
200 ft
Hasselaerssteeg 4-6
5&33
300 ft
Martelaarsgracht 5 Art'otel Amsterdam
San Stefano
500 ft
Haringpakkerssteeg 6
San Tommaso
500 ft
Martelaarsgracht 9
PANCAKES Amsterdam Centraal
600 ft
Prins Hendrikkade 48 Central Station
Flame & Grill
400 ft
Martelaarsgracht 8
Cafe Restaurant Q Global Kitchen
500 ft
Nieuwendijk 62 1012 Mp

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
lively atmosphere
limited room space
expensive dining
7.6/10
Very good
Rooms
7.0
Location
8.6
Service
8.4
Dining
7.4
Guest reviews
7.6/10
based on 27 review
8.6
8.6/10based on 8883 review
Michael
United States of America, April  2024
8.2/10

The hotel's location is amazing, with beautiful views of the canal and city nightlife, but the ongoing constructions make it difficult for taxis to access. The room, although initially dirty, was changed promptly upon request. The service, apart from some minor issues with check-in, was exceptional, especially thanks to the friendly manager, Peter. The dining experience was excellent, catering to our dietary needs, and the facilities were top-notch.

Rooms
7.0
The room was dirty initially but promptly changed upon request. The view from the room was horrible, overlooking roofs with no character.
Service
9.0
The service was exceptional, especially thanks to the friendly manager, Peter.
Location
8.0
The hotel's location is amazing, close to the train station and other attractions. However, ongoing constructions affect taxi accessibility.
Dining
8.0
The dining experience was excellent, catering to our preferred diet.
Facilities
9.0
The facilities were top-notch.
Fred
United Kingdom, January  2024
8.2/10

The hotel is conveniently located near the train station and is excellent for first-time visitors or those on a short stay. The rooms are clean and comfortable, and the service provided by the staff is exceptional. However, the dining experience may not offer a wide variety of choices. The location is very central, making it easy to access various attractions, although the dining options could be more diverse.

Rooms
8.0
At the end of the day, the rooms weren't anything extraordinary, but they were clean and comfy.
Service
9.0
The staff were amazing, friendly, and very accommodating. They made sure my requests were met and even upgraded our room to a more modern one with a nicer view. The service overall was fantastic.
Location
9.0
The hotel's location is excellent, being near the train station and very central to everything else. It's a great spot for tourists and those on short stays.
Dining
7.0
The dining experience was satisfactory, with good variety and quality, especially when compared to other places.
Facilities
8.0
The facilities provided met our needs and expectations, enhancing our overall stay.
Harold
United Kingdom, January  2024
7.6/10

The hotel is located right in front of the central train station, making it excellent for first-time visitors or short stays. The rooms are clean and as described, though a bit tight for space. The service was friendly and accommodating. The breakfast was delicious, but not included in the price. The location is lively, close to restaurants, supermarkets, and tramways, perfect for exploring the city. Get there early for dining to avoid long waits during busy times.

Rooms
7.0
The rooms were as described and very clean, with enough room for three adults. However, they were not the most comfortable due to limited space.
Service
8.0
The staff was friendly and provided an amazing welcome, assuring requests were met. However, there were some unfriendly interactions.
Location
9.0
The hotel's location right in front of the central train station is fabulous, offering a lively atmosphere and easy access to key areas and transportation.
Dining
7.0
The breakfast offered a huge range of delicious options but was not included and pricey if not pre-booked, affecting the overall value for money.
Facilities
7.0
great location
limited room space
Jeremy
United Kingdom, January  2024
7.6/10

The hotel was a bit out of our comfort zone, with very dusty rooms that weren't replenished with toiletries or towels promptly. However, we were pleasantly surprised when our room was upgraded on arrival without us even asking. The staff always checked in on us and gave great recommendations since it was our first time in Amsterdam. The location couldn't be beat, being right opposite the train station and having all public transport options just a minute away. The dining experience was excellent, with the Carsten restaurant providing a decadent finish time for a relaxing meal. Despite the dusty rooms and slow replenishment, the warm and welcoming service, prime location, and great dining options make it a spot I'd consider staying again for the value.

Rooms
5.0
The rooms were too hot and needed better maintenance.
Service
9.0
The staff, from housekeeping to reception, were warm and welcoming.
Location
9.0
The location was perfect, with easy access to all public transport and city attractions right at the doorstep.
Dining
8.0
The dining experience at Carsten was excellent.
Facilities
7.0
The facilities were well-maintained but lacked proper room amenities.
David
United Kingdom, December  2023
8.2/10

I had a comfortable stay in a well-located hotel with friendly staff. The room was great, but the noise from the passageway was a drawback. The service was incredible, especially the assistance provided. The location was ideal for exploring the city, and the dining options were fresh and plentiful.

Rooms
8.0
The room was very comfortable with all amenities available, and housekeeping was obliging in providing additional supplies.
Service
9.0
The service was incredible, couldn't have been more helpful, especially in arranging for my trip to Australia.
Location
9.0
The hotel's location was perfect, right in central Amsterdam, making it convenient for all Amsterdam explorers.
Dining
7.0
The dining experience had plenty of fresh options, but could do with some improvements like English sausages and better tea selection.
Facilities
8.0
The hotel's facilities were modern and well-kept.
clean
noisy rooms
Valerie
United Kingdom, December  2023
8.4/10

The hotel is conveniently located right opposite Central Station, offering quick access after a flight and a short train ride, with a 2-minute walk to the hotel. The iconic view king room with a balcony facing the station was a highlight. However, the room layout required navigating stairs, and the price seemed a bit steep for a view of another hotel window.

Rooms
7.0
The room was at the end of a long corridor with some stairs, lacking a space to unpack and store clothes, but overall comfortable and satisfactory.
Service
9.0
The service was very nice and friendly, particularly accommodating during room changes and check-in/out.
Location
10.0
The hotel's location right across from Amsterdam Central Station was a massive bonus, making it easy to explore the city and access tourist destinations with great convenience.
Dining
8.0
The dining experience was decent with a good breakfast spread, although some items needed better replenishing. The gym offered a nice selection of quality options.
Facilities
8.0
The hotel facilities were good, including a well-equipped gym and decent dining options.
Paul
United Kingdom, December  2023
8.6/10

The hotel is like a hidden gem, offering a 4-star experience at a 3-star price. The rooms were spotlessly clean and ready for us even though we arrived early. While the night receptionist graciously extended our stay in the same room, some improvement in customer service was needed. The location couldn't be more convenient, right in the heart of Amsterdam with easy access to all transportation options.

Rooms
9.0
The rooms were well up to the standard expected, spotlessly clean and fresh. It felt like a 3-star hotel masquerading as a 4-star hotel.
Service
7.0
The concierge was particularly helpful and knowledgeable about Amsterdam, but there were some issues with customer service relations that needed improvement.
Location
10.0
The location could not be better, right in the heart of Amsterdam with easy access to all forms of transport and within walking distance to all the sights.
Dining
8.0
The dining experience was really good, with delicious options available, but there was a bit of a mismatch in service quality compared to the rest of the hotel.
Facilities
9.0
The facilities offered were top-notch, providing everything we needed for a comfortable stay.
Pat
United Kingdom, November  2023
7.8/10

I had a mixed experience at the hotel. While the location was very convenient and central, overlooking the canal and close to the train station, the room had a disappointing view of a utility roof. The service was exceptional, especially from the manager, Peter, who went above and beyond to accommodate us. The dining options were good, but some dishes were not to my liking. Overall, it was a decent stay with a few ups and downs.

Rooms
7.0
The room had a terrible view of some sort of utility roof, but it was clean and comfortable. Despite requesting a quiet room, it was not as peaceful as expected.
Service
9.0
The service was outstanding, with special touches for occasions like birthdays. Peter, the manager, provided exceptional care and allowed us to store our luggage after check-out.
Location
8.0
The hotel's location was excellent, very central and close to major attractions like the train station. However, it was in front of a construction zone, which was a bit noisy.
Dining
7.0
The dining experience was nice overall, with a good variety of options. Some dishes, like the veal sausages, were not appealing to me, but there was a decent selection of other foods.
Facilities
8.0
The hotel offered a range of facilities, including room service and tours/ticket assistance. However, no specific comments were made about the facilities.
Central Location
Disappointing Room View
Lewis
United Kingdom, October  2023
7.6/10

The hotel is conveniently located near Central Station, making it easy to access. The rooms are neat and comfortable, providing a relaxing stay. However, the presence of ongoing constructions around the hotel can cause inconvenience. The service was friendly and helpful, though there were slight delays during check-in and out. The dining options are decent but could improve in quality for a better experience. The hotel's facilities offer all the necessary amenities for a comfortable stay.

Rooms
8.0
The rooms were really neat and comfortable, providing a relaxing stay.
Service
7.0
The service was lovely and very helpful, with minor delays during check-in and out.
Location
9.0
The location is great, just across the road from Central Station, offering easy access to various shops and tourist spots.
Dining
6.0
The dining was okay but could have higher quality for a better experience.
Facilities
8.0
The hotel offers clean, comfortable, and fancy facilities with all the necessary amenities.
Derek
United Kingdom, October  2023
6.4/10

The hotel had some drawbacks, such as rooms with a strong odor and poor lighting, next to noisy lift shafts. However, the service was consistently helpful and courteous, and the location was convenient despite some inconveniences. The dining experience was okay but could be improved, and the facilities were decent overall.

Rooms
5.0
The room had a stale smell like an ashtray, poor lighting, and noise from the lift shaft.
Service
8.0
The staff were always helpful and courteous, making our stay pleasant.
Location
6.0
Although there were some inconveniences like poor extra bedding and renovations nearby, the central location offered easy access to attractions and public transport.
Dining
7.0
The dining experience was average, lacking higher-quality options for a four-star establishment.
Facilities
7.0
The facilities were acceptable, though nothing extraordinary was offered.
Convenient location
Poor room conditions
William
United States of America, October  2023
7.8/10

My stay at the hotel was a mix of positives and negatives. The room, though modern and clean with a comfortable bed, lacked soundproofing leading to disruptions. The hotel staff was exceptional, going out of their way to be helpful and accommodating. The location, right across from the central train station, was convenient, but some cleanliness issues were noted. The dining experience offered a great variety of food choices but could improve in service quality. Overall, the experience was marred by some minor inconveniences but provided comfort and convenience at a decent value.

Rooms
8.0
The room was large, modern, and very clean, with one of the most comfortable beds I have ever slept in.
Service
9.0
The staff were amazing, very friendly, and welcoming, going out of their way to be accommodating.
Location
7.0
The hotel's location right in front of the central train station was highly convenient, despite some cleanliness issues.
Dining
7.0
The dining experience was great with plenty of options, but the service staff may need improvement.
Facilities
8.0
The hotel provided various facilities including room service, dry cleaning, laundry, valet parking, a welcome drink, and tours/ticket assistance.
Michael
United States of America, September  2023
8.0/10

My stay at the hotel was a mix of positives and negatives. The room was large and very clean, and the bed was one of the most comfortable I have ever slept in. However, there were issues with dustiness, toiletries not being replenished unless requested, and a small burn in the curtain. On the bright side, the hotel's location directly across from the central train station was incredibly convenient for easy transportation around the city.

Rooms
8.0
The room was large, very clean, and the bed was one of the most comfortable I have ever slept in. However, there were issues with dustiness, and amenities were not replenished unless asked.
Service
7.0
The staff were all polite and courteous, making my stay pleasant overall. However, some interactions felt a bit abrupt at times.
Location
9.0
The hotel's location directly across from the central train station was amazing and perfect for easy access to transportation options. It made exploring the city convenient and hassle-free.
Dining
8.0
The dining experience was great with a variety of options to choose from, and the staff was very helpful. On the downside, the dining area was sometimes very crowded with other guests.
Facilities
8.0
The hotel provided essential facilities to make my stay comfortable and enjoyable.
John
United Kingdom, August  2023
8.6/10

The hotel was bigger than expected, with a disappointing bathroom situation that didn't match what we paid for. The upgrade was not up to par, but the service was over the top friendly and helpful. The location was superb, right across from Amsterdam Centraal station, making it convenient for exploring. The dining experience was especially good with plenty of choices. Overall, a well-located hotel with a mix of ups and downs.

Rooms
7.0
The room was bigger than we thought, but the bathroom was a letdown compared to what was advertised.
Service
9.0
The service was over the top friendly and helpful, making us feel welcome and well taken care of.
Location
10.0
The location was excellent, right across from Amsterdam Centraal station and near many attractions.
Dining
8.0
The dining experience was especially good with lots of choices to satisfy various cravings.
Facilities
9.0
The hotel offered excellent facilities that enhanced our stay.
Syd
United Kingdom, August  2023
8.2/10

The hotel was lovely, but could have been a great stay. The room didn't match the online pictures - it had a view of construction outside the window that started early in the morning. There was a radiator that dripped and rattled all night. The audio description guide on TV couldn't be turned off. Despite these issues, the room was clean, and the nice staff made our trip very pleasant. It was comfortable, but unfortunately, the air conditioning stopped working during our stay.

Rooms
7.0
The room didn't match the online pictures, had a view of construction, and the radiator dripped and rattled all night. However, the room was clean, and the staff was nice, making our trip pleasant. The air conditioning did stop working during our stay.
Service
8.0
The staff were very helpful and kind; they assisted us with printing boarding passes and were generally nice. However, some staff members were reported as rude and should consider a different career.
Location
9.0
The hotel is in the heart of the city, near Amsterdam Centraal station. It offers quick access to many attractions with Amsterdam Central across the street.
Dining
9.0
The dining experience was great, offering a superb choice of food and a lovely chef's omelette.
Facilities
The facilities were extensive and provided a good dining experience. Some noise from construction may impact the stay.
clean
construction noise
Horace
United Kingdom, August  2023
6.8/10

The hotel had some positives but also some drawbacks. The rooms, while slightly improved, were still worn and not suitable for three people. Although the technical staff tried to fix issues, there were holes in the walls, ripped curtains, and a smelly bathroom. The service was amazing and very helpful, but some practical aspects like steep stairs could be challenging. The location was convenient near the central station but lacked good restaurant options. The dining experience did not meet expectations for the price paid. Overall, the hotel had its highs and lows.

Rooms
5.0
The rooms, though slightly better, still exhibited signs of wear and tear and were not suitable for three people.
Service
9.0
The service was outstanding, with the staff making every effort to assist and offer recommendations, despite some minor practical issues.
Location
7.0
The hotel's proximity to the central station and tour pick-up points was convenient, but the lack of good dining options in the area was a downside.
Dining
6.0
The dining experience, although decent compared to other European hotels, lacked variety and freshness, falling short of expectations for the price point.
Facilities
7.0
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Rooms and Guests2 Guest, 1 Room